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The price rise is "unwelcome news" admits Ian Peters from British Gas - but he says profits are not increasing
British Gas is to increase prices for domestic customers, with a dual-fuel bill going up by 9.2% from 23 November.
The increase, which will affect nearly eight million households in the UK, includes an 8.4% rise in gas prices and a 10.4% increase in electricity prices.
The company said it "understands the frustration" of prices rising faster than incomes. The average annual household bill will go up by £123.
Rival SSE has already announced an 8.2% increase in bills from 15 November.
A government minister described the latest price rise as "extremely disappointing news" for customers.
Energy debateOn average, customers will see a dual-fuel bill increase to £1,444 a year.
However, there are significant regional variations. On average, the biggest increase in a dual-fuel bill is an 11.2% rise in the Scottish Hydro Electric region. The smallest is a 6.8% increase in the south west of England.
The company said that the cost of buying energy on the global markets, delivering gas and electricity to customers' homes, and the government's "green" levies, were all factors in the decision to put up prices.
End Quote Ian Peters British GasWhat is pushing up energy prices at the moment are costs that are not all directly under our control"
"I know these are difficult times for many customers and totally understand the frustration that so many household costs keep on rising when incomes are not keeping pace," said Ian Peters, managing director of British Gas Residential Energy.
"We haven't taken this decision lightly, but what is pushing up energy prices at the moment are costs that are not all directly under our control."
The company, which operates as Scottish Gas in Scotland, said it made a profit of five pence in the pound after tax.
British Gas, the UK's biggest energy supplier, said in May that a profit boost would be used to delay future price rises. This came because customers used 18% more gas in the first four months of the year owing to the cold weather.
At the time, a spokesman said: "We will use that [cold weather benefit] to effectively hold prices for as long as possible."
Between August and December last year, the "big six" energy companies outlined price rises of between 6% and 10.8%.
Labour leader Ed Miliband has pledged a price freeze for 20 months if his party wins the next election. But Prime Minister David Cameron branded Mr Miliband's price freeze plan as a "con", saying that he did not have control over the worldwide price of gas.
'Shop around'Energy Minister Ed Davey described the latest price rise as "extremely disappointing news" for customers of British Gas. He told the Commons that unhappy consumers should consider switching suppliers.
However, industry analysts expect other suppliers to announce price rises in the coming weeks, which could affect consumers' switching decisions.
"The question now is whether it will be a trickle or a stampede. However, the fact is that households will be struggling to afford to keep warm this winter," said Tom Lyon, of price comparison website Uswitch.com.
Adam Scorer, of watchdog Consumer Futures, said: "We would urge anyone worried about their energy costs to shop around to try to find a better deal and ensure they are on the cheapest payment method, such as direct debit.
"There are also some discounted insulation and heating measures available and we would encourage people to take advantage of this to cut their bills."
Mr Davey said that British Gas would need to justify its decision "openly and transparently".
Caroline Flint, shadow energy secretary, said: "These latest price rises show clearer than ever why Labour's price freeze is needed."
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